AboutA brand of OOAK Group

People who know this trade, building what it was missing.

Ragtrail is a verified trading platform for secondhand clothing, connecting suppliers in the UK, USA, Canada and Australia with KYB-verified sorting houses in Pakistan. Ragtrail is a brand of OOAK Group, with offices in Illinois and London.

§ 01Company

The entity you contract with.

Brand
Ragtrail
Group
OOAK Group, registered in Illinois, USA
UK company
The Vintage Palace Limited, registered in England and Wales, company number 16008259
US office
June Lane, Illinois, USA
UK office
Felixstowe Court, London, UK
Operations
Karachi and Port Qasim, Pakistan
Phone / WhatsApp
+44 7513 875488
§ 02How we started

From both ends of the same container.

Ragtrail started with a simple observation from people who had worked both ends of the trade: a charity in the UK and a sorting house in Karachi were each paying intermediaries to vouch for someone they could have verified themselves.

We started with the buyers, signing verified, duty-compliant sorting houses to written specifications, because trustworthy demand was the scarce side. Then we moved the first containers by hand, and wrote down every rule we had to invent along the way. That set of rules is now the Ragtrail KYB standard.

Read the full story: Our Journey

§ 03How we're organised

A small team, on the ground at both ends.

Four desks run every trade, from the supplier's yard to the buyer's sort floor. You always have a named contact; call or WhatsApp the trade desk any time.

  • 01

    Supply desk

    UK, USA, Canada, Australia

    Supplier onboarding, stock descriptions, quotes per tonne, loading evidence and supplier payments.

  • 02

    Buyer operations

    Karachi

    Buyer verification and site visits, buying specs, offers, arrivals and the claims process on the sort floor.

  • 03

    Logistics & documents

    Origin ports to Karachi

    Container bookings, fumigation, bills of lading, vessel tracking and the document pack for every box.

  • 04

    Compliance & KYB

    UK

    The KYB standard, sanctions and PEP screening, document control, and the positions on our Compliance & Impact page.

§ 04How we work

Four commitments we hold ourselves to.

Get in touch

We say what we don't know

Where a rule is under review, we say so. We don't present a debate as settled.

We don't take both sides' money quietly

Our fee is one line on one invoice. If that ever changes, it changes in writing first.

We go and look

Yards and sort floors are visited, not described to us.

We put it in writing

Specs, evidence, claims and decisions, so either side can hold us to them.

WhatsApp us